Course Description

Human Resource Management (HRM) is a term used to describe formal systems devised for the management of people within an organization. Human Resources and how they act (or conduct themselves) is of paramount importance in many industries but none more so than in a Service Industry. 

A code of ethical conduct is a guide of principles designed to help personnel conduct business honestly and with integrity. A code of ethical conduct document may outline the mission and values of the business or organization, how personnel working on behalf of an organization are supposed to approach problems. A code of ethical conduct may encompass areas such as business ethics, a code of professional practice, an employee code of conduct and a supplier code of conduct.

Performance Director

Ian Beers

Ian Beers is the Director responsible for performance in MSS Global. A role that sees Ian developing MSS Global’s Assessor resource pool in a manner that aligns with MSS Global’s business focussed, operationally pragmatic and interested party encompassing interpretation of business improvement standards. As a leading interpreter of International Standards within MSS Global, Ian is in a unique position to explain the intent of requirements in simple everyday business speak and field questions relative to purpose and use.

Course curriculum

  • 1

    Human Resource Management Process (recruitment, selection and training)

    • Recruitment, selection and training process flow

    • Recruitment, selection and training process flow

    • Resources for creating Job Descriptions

  • 2

    Code of Ethical Conduct

    • Two ways to approach developing a code of ethical conduct

    • Drafting your code

    • Communicating your code
  • 3

    Resources

    • Resources

    • EXAMPLE method to verify understanding

    • Verifying knowledge of code of conduct through a verification test hosted on Google Forms

Reviews

5 star rating

Strangely difficult

Jürgen Thausing

Although the presentation of this course was as great and really good as always, something made it more challenging. But this might really be a personal thi...

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Although the presentation of this course was as great and really good as always, something made it more challenging. But this might really be a personal thing, as the content is very captivating and also serving as a refresher for all, who had to operate in multi ethical/cultural or multi-faith projects and businesses or environments. Fortunately, the wealth of resources will make a repetition easy and even allow to build upon what had been understood so far.

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5 star rating

B4 HR Management and CoEC

Theo Uys Fourie

Clear and concise Good reference material

Clear and concise Good reference material

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4 star rating

Informative

Richard Monteith

A very informative module with various areas which added knowledge value and refresher training.

A very informative module with various areas which added knowledge value and refresher training.

Read Less